Privacy Policy

Welcome to Khaarido (“Khaarido”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase through https://khaarido.com/ (the “Website”).

By using our Website, placing an order, subscribing to our communications, or otherwise providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our Website or purchase our products.

Personal Information

Depending on how you interact with Khaarido, we may collect:

  • Full name

  • Billing and shipping address

  • Mobile/telephone number

  • Email address

  • Order and purchase details

  • Product preferences

  • Customer support communications

  • Information provided when you contact us

  • Any other information you voluntarily provide to us

Payment Information

Payments made through the Website may be processed by third-party payment providers.

Khaarido generally does not directly store complete debit card, credit card, UPI, banking, or other sensitive payment credentials on its own servers. Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited

  • Products viewed

  • Referring website or source

  • Approximate location information

  • Date and time of Website access

  • Shopping cart activity

  • Website interaction and usage information

This information may be collected through Shopify, cookies, pixels, analytics tools, and similar technologies.

3. How We Use Your Information

We may use your information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Delivering products to you

  • Confirming and tracking orders

  • Processing payments

  • Providing customer support

  • Responding to enquiries

  • Managing returns, refunds, replacements, and cancellations

  • Improving our products and Website

  • Personalising your shopping experience

  • Detecting and preventing fraud, abuse, and unauthorised activity

  • Maintaining Website security

  • Sending transactional communications

  • Sending promotional or marketing communications where permitted

  • Measuring advertising and marketing performance

  • Understanding customer behaviour and Website usage

  • Complying with applicable laws and legal obligations

We aim to collect and use only information reasonably necessary for the purposes for which it is processed.

4. Shopify and Service Providers

Our online store is hosted and operated using Shopify. Shopify and other technology providers may process information on our behalf to provide ecommerce, hosting, security, payment, analytics, and related services.

We may also use third-party service providers for:

  • Payment processing

  • Order fulfilment

  • Product sourcing

  • Dropshipping and supplier fulfilment

  • Shipping and logistics

  • Order tracking

  • Customer support

  • Website analytics

  • Advertising and remarketing

  • Email and SMS communications

  • Fraud prevention

  • Technical and security services

These service providers may receive only the information reasonably required to perform their services.

5. Dropshipping and Order Fulfilment

Khaarido operates an ecommerce/dropshipping business model. To fulfil your order, certain order information may be shared with relevant suppliers, manufacturers, warehouses, logistics companies, courier partners, or fulfilment providers.

Information shared may include:

  • Customer name

  • Shipping address

  • Contact number

  • Order details

  • Product details

  • Delivery-related information

Such information is shared only to the extent reasonably necessary to process and deliver your order, provide after-sales support, or comply with applicable obligations.

6. Shipping and Delivery Partners

We may share relevant customer information with courier, logistics, shipping, and delivery partners for the purpose of delivering your order.

These providers may contact you regarding:

  • Order delivery

  • Delivery attempts

  • Address confirmation

  • Shipment tracking

  • Other delivery-related matters

7. Cookies and Similar Technologies

Khaarido may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the Website.

Cookies may be used to:

  • Keep your shopping cart functioning

  • Remember preferences

  • Understand Website traffic

  • Improve Website performance

  • Measure advertising effectiveness

  • Provide relevant advertising

  • Detect fraudulent or suspicious activity

  • Analyse how visitors use our Website

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

8. Advertising and Analytics

We may use third-party advertising and analytics services, including services provided by platforms such as Meta, Google, Shopify, and similar providers.

These services may collect information about your interactions with our Website, advertisements, and products in accordance with their respective policies.

We may use this information to:

  • Measure advertising performance

  • Understand Website traffic

  • Create audiences

  • Show relevant advertisements

  • Conduct remarketing

  • Improve our marketing campaigns

Where required by applicable law, we will obtain appropriate consent before processing information for purposes that require consent.

9. Marketing Communications

If you provide your contact information and consent where required, we may send you promotional communications about:

  • New products

  • Offers and discounts

  • Sales

  • Special promotions

  • Product updates

You may opt out of promotional emails or messages at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to your orders may still be sent when necessary to fulfil your purchase or provide requested services.

10. How We Share Your Information

We may share personal information with third parties when reasonably necessary for our business operations, including:

  • Shopify and technology providers

  • Payment processors

  • Dropshipping suppliers and fulfilment partners

  • Courier and logistics companies

  • Marketing and advertising providers

  • Analytics providers

  • Customer support providers

  • Fraud prevention and security providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

We do not sell your personal information as a standalone commercial product.

11. International Data Transfers

Some service providers, technology platforms, Shopify partners, payment providers, advertising platforms, or fulfilment providers may process information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and contractual or other appropriate safeguards, where required.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through the Website.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders

  • Providing customer support

  • Managing returns and refunds

  • Maintaining business and transaction records

  • Preventing fraud

  • Resolving disputes

  • Complying with legal, tax, accounting, and regulatory requirements

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

14. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data processed by us

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Withdraw consent where processing is based on consent

  • Request information regarding processing of your personal information

  • Raise a grievance or privacy-related complaint

Where consent is the basis for processing, withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

To exercise an applicable privacy right, please contact us using the details provided below.

15. Children's Privacy

Our Website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

16. Third-Party Websites

Our Website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

Khaarido is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing your personal information.

17. Fraud Prevention and Legal Compliance

We may process and disclose information where reasonably necessary to:

  • Detect or investigate fraud

  • Prevent abuse of our Website

  • Protect our customers and business

  • Enforce our terms and policies

  • Respond to legal requests

  • Comply with applicable laws, regulations, court orders, or governmental requirements

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

19. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Khaarido

Website: https://khaarido.com/

Email: suppport@khaarido.com

For privacy-related requests, please include sufficient information for us to identify your request and respond appropriately.

20. Governing Law

This Privacy Policy shall be interpreted and governed in accordance with applicable laws of India.

Any dispute relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts having jurisdiction over Khaarido, subject to applicable law.

By using Khaarido.com, you acknowledge that you have read and understood this Privacy Policy.